Terms & Conditions - Greece

Rental Terms and Conditions

General Terms

Supplier reserves the right to refuse or cancel booking at any time if you do not meet renting requirements. Ensure sufficient funds on your debit/credit card. All drivers must hold a valid driving license and passport; international licenses require passport on collection. Additional drivers must meet same license requirements. First driver included; daily charge applies per additional driver.

Vehicle covered by roadside assistance for mechanical faults. Negligence (lost keys, fuel) may incur a breakdown call out fee. NO SHOW: Failure to collect before pickup may incur a fee. Vehicles must be returned on time in the same condition (normal wear excepted). Local tolls/highway fees may apply. Smoking prohibited.

Security Bond

Required at collection, deducted from your credit card. Cash not accepted.

Restricted Roads / Areas of Use

Driving on dirt roads, off-road, sand, or water strictly prohibited. Vehicles equipped with GPS trackers. No insurance covers off-road damage. Penalty: €300.

Optional Items / Extras

Special equipment/extras may be requested at booking. Availability subject to change.

Traffic Infringements

Renter responsible for traffic fines (speeding, parking, tolls). Supplier charges administration fee.

Driver Age & Category Requirements

• MINI, ECONOMY: Minimum 21 yrs, license ≥1 yr.
• COMPACT, INTERMEDIATE: Minimum 23 yrs, license ≥2 yrs.
• LUXURY, MINI VANS, SUVs: Minimum 23 yrs, license ≥3 yrs.
• Young driver surcharge: EUR 14/day (<25 yrs), max EUR 140.
• Senior driver surcharge: EUR 14/day (≥72 yrs), max EUR 140.

Mileage Policy*

Unlimited mileage included. Fair usage policy; penalties for excessive/abusive use.

Fuel Policy

Return vehicle with same fuel level supplied. Missing fuel incurs replacement + EUR 25 refuelling fee.

One Way Rentals

Permitted at most locations. Service fee applies.

Driver Licence Rules

Drivers must carry a valid full license. Non-Latin alphabets require International Driving Permit or translation. License valid entire rental ≥1 yr. Additional ID/address proof may be required. Delayed pickup >1 hr cancels booking. No refunds for early return, shortened rental, or downgrade.

Service Outside Normal Business Hours

Out-of-hours service available on request. Fees apply for pickup/drop-off.

Compensation Policy

For unaccommodated bookings, compensation ≤ total booking price on voucher.

Additional Driver

Must meet renter requirements; added at rental branch. Daily EUR 5, max EUR 50; max 2 additional drivers.

After Hours Service

Pickup/drop-off outside office hours: EUR 40 including airport fee. Payable at counter or agent.

Late Return

After 60 min late, full-day rate + EUR 25 late fee.

Cross Border Policy

Requires prior written permission and local insurance. Green Card may be required: €15 (Montenegro, North Macedonia) or €40 (other Europe).

Damage Waiver

Covers renter liability unless violating Road Code. Deductibles: 900 EUR – MINI/ECONOMY, 1200 EUR – COMPACT/INTERMEDIATE/CROSSOVER, 1400 EUR – SUV/7-seater MINI VAN, 2000 EUR – 9-seater VAN/PREMIUM/LUXURY.

Collision Damage Waiver (CDW)

Excludes underside, interior, windshields, mirrors, keys, antenna, fuel, ferry, acts of God, terrorism, wheels/tires. Without CDW, renter pays full damage. Accident statement and police report required. Void if caused by unauthorized drivers, DUI, racing, towing, off-road, legal violations, negligence. Stained/dirty vehicles incur cleaning fee EUR 30–150; off-road towing charged.

Modifying Reservations

Any changes must be communicated 24 hrs prior via bookings@drive365.rent.

Delivery and Collection

On request; email reservations@Drive365.rent. Free <15 km during office hours; >15 km: EUR 0.80/km including airport fee.

Car Keys

Must be returned to company representative. Lost keys incur charges.

One Way Drop Policy

On request at specific locations. Unauthorized drops incur fee; request at booking. One-way fee payable at rental counter.

Inclusive Policy

Total rental charges include unlimited mileage, CDW, theft protection, supplementary liability, airport fee, VAT. Optional equipment/protection subject to airport fee & VAT.

Personal Accident Insurance (PAI)

Covers driver medical up to EUR 350, death/permanent disablement up to EUR 15,000. Cost: EUR 2/day + taxes.

Forms of Payment

Credit/debit card in renter’s name required. Accepted: Visa, MasterCard. Not: AMEX, virtual, prepaid, Vpay, ApplePay, GooglePay, Revolut, Maestro.

Credit Card Hold

Deposit preauthorized equal to insurance waiver; refunded if no extra charges. Additional up to EUR 150 for fuel; refunded if no loss. Deposits per category: 900–4000 EUR.

Roadside Protection

Free 24/7 roadside assistance. Off-road towing charged to driver.

Renter Requirements

License ≥12 months; acceptable countries per full list. International Driving Permit required for non-EU/non-Switzerland; certified translation for non-Latin licenses. Full Damage Waiver (FDW) optional; reduces CDW excess to zero unless traffic violation. Police report mandatory for all damages/theft.

Supplemental Liability Protection (SLP)

Included; covers up to EUR 1,200,000/person for bodily injury/death, EUR 1,200,000 for third-party property damage.

Theft Protection (TW)

Covers total theft; deductible 900–4000 EUR by car group. Excludes attempted theft, lost keys, personal items, acts of God/terrorism.

Cancellations & Refunds

Cancellations up to 48 hrs prior allowed. Late/no-show fees unless COVID-related. Refund = full price; EHI may audit.

Booking & Amendments

Booking confirmed via email voucher; deposit non-refundable. Amendments may be new booking; EUR 25 alteration fee. Respect vehicle capacity & luggage; Drive365 may refuse rental if unfit/ineligible.

Liability & Disclaimer

Website and booking info provided as-is. Owners not liable for direct/indirect losses or damages from use.